Empatija:

L-empatija hija l-abbiltà li tifhem u taqsam is-sentimenti ta’ ħaddieħor. Tgħinek tifhem aħjar lill-kollegi, il-klijenti, u partijiet interessati, filwaqt li tibni relazzjonijiet aktar b’saħħithom u ta’ kooperazzjoni. Nies b’empatija jistgħu jisimgħu b’attenzjoni, juru tħassib ġenwin, u jadattaw ir-risposti tagħhom ibbażati fuq l-emozzjonijiet tal-oħrajn. L-empatija hija essenzjali biex jinħolqu ambjenti inklussivi u ta’ appoġġ.​

Ħiliet relatati mal-empatija jinkludu: Smigħ attiv, Intelliġenza emozzjonali, Komunikazzjoni mhux verbali, Riżoluzzjoni tal-kunflitti, Paċenzja, Kompassjoni, Fehim tal-perspettiva, Adattabilità, Bini ta’ fiduċja.

Suġġeriment:
  • Ipprattika s-smigħ attiv billi tiffoka kompletament fuq il-kelliem u tistaqsi mistoqsijiet ġenwini.
  • Aqra letteratura li tesplora perspettivi u esperjenzi diversi.
  • Agħti ftit minn ħinek f’ambjenti komunitarji biex tiżviluppa fehim aktar profond ta’ ħajjet ħaddieħor.
  • Itlob feedback fuq kif tirrispondi emozzjonalment lill-oħrajn.
  • Involvi ruħek f’prattiki konxji biex ittejjeb l-għarfien personali u l-empatija.


Empathy:

Empathy is the ability to understand and share the feelings of others. It enables you to connect with colleagues, clients, and stakeholders, fostering stronger relationships and collaboration. People with empathy can listen actively, show genuine concern, and adapt their responses based on others’ emotions. Empathy is essential for creating inclusive and supportive environments.

Skills related to empathy include: Active listening, Emotional intelligence, Non-verbal communication, Conflict resolution, Patience, Compassion, Perspective-taking, Adaptability, Building trust.

Tip:
  • Practise active listening by focusing fully on the speaker and asking thoughtful questions.
  • Read literature that explores diverse perspectives and experiences.
  • Volunteer in community settings to develop a deeper understanding of others’ lives.
  • Seek feedback on how you respond to others emotionally.
  • Engage in mindfulness practices to enhance self-awareness and empathy.