Name: Josephine 
Age: 35 
Occupation: Team leader - retail 
Location: Mosta 
Family: Married, no children 
Background: Josephine is a dedicated and experienced team leader in the retail industry, working at a well-known convenience store in Mosta. Known for her excellent 2 communication skills and leadership qualities, she ensures that her team operates efficiently and provides top-notch customer service. Josephine is always approachable and willing to support her colleagues, fostering a positive work environment. She continuously seeks ways to improve store operations and customer satisfaction.

Tips to develop communication:

  • Be Clear and Concise: Articulate your thoughts clearly and avoid unnecessary jargon.
  • Listen: Focus on understanding others before responding.
  • Adapt Your Style: Tailor your communication to suit your audience.

Our campaign goes beyond showcasing inspiring individuals. We offer valuable resources and links to help you develop the crucial skills highlighted in our profiles. Gain practical tips on enhancing your abilities, learn about the benefits of micro-credentials, and access comprehensive information on career guidance services available in Malta.

Importance of Formal and Non-Formal Learning:

Both formal and non-formal learning play crucial roles in skill development and career progression. Formal education provides structured and accredited learning experiences, often leading to recognised awards or qualifications. Non-formal learning, on the other hand, includes self-directed learning, conferences, workshops, and online courses that offer flexibility and opportunities for continuous personal growth.

In Malta, various educational institutions offer micro-credentials (awards) that provide targeted learning experiences to develop specific skills. These micro-credentials can be a valuable addition to your resume, demonstrating your commitment to professional development and helping you stay competitive in the job market.

Join us in this journey of growth and development. Find out how you can improve your skills and achieve your career goals with the Ħila Campaign - discover career guidance services in Malta

Explore more on the CEDEFOP skills intelligence tool